PostEx Office Lahore: Head Office Address, Contact Number & All Locations (2026)

Lahore is the headquarters of PostEx and the operational heart of the entire network — every cross-country parcel touches a Lahore sort, and the company's corporate functions, technology team, merchant onboarding, and finance all run from here. This guide covers the PostEx head office in Lahore, contact numbers, working hours, Same-Day Delivery coverage, and the full neighbourhood breakdown for buyers and sellers across the city.

PostEx head office Lahore — address

Gurumangat Road sits in the heart of Gulberg II, one of Lahore's most established commercial corridors. The head office building hosts PostEx's corporate teams along with one of the city's primary operational hubs — meaning parcels routed for Gulberg, Cantt, DHA, and inner Lahore frequently pass through here before final-mile dispatch.

PostEx Lahore contact numbers

• Main helpline (UAN): (042) 111-786-227 — covers all PostEx shipment queries from Lahore and across Pakistan.
• Legacy Call Courier helpline: 042-111-786-785 — still active after the 2022 acquisition; routes to the same PostEx support team.
• Email support: support@postex.pk — responses within 1 working day during Mon–Sat hours.
• Merchant support: via dashboard ticket system at merchant.postex.pk — fastest channel for active sellers.

These are the only legitimate PostEx contact channels. Any phone number, WhatsApp account, or email address claiming to be PostEx and asking for your password, OTP, or payment outside the official merchant dashboard is a phishing attempt — report it and move on.

PostEx Lahore working hours

• Monday – Friday: approximately 9:00am – 6:00pm. Sorting and rider dispatch run longer (7:00am – 9:00pm) to absorb e-commerce volume.
• Saturday: approximately 10:00am – 4:00pm for customer support. Delivery riders run a full day — Saturday is one of Lahore's busiest delivery days.
• Sunday: closed for rider pickups, sorting, and customer support. Limited last-mile delivery only for parcels already with a rider on Saturday evening.
• Public holidays: closed (Eid-ul-Fitr, Eid-ul-Azha, 23 March, 14 August, 25 December, etc.). Full holiday schedule and Sunday delivery details →

The PostEx Lahore office is not a 24-hour facility. If you've seen sites listing a "24-hour PostEx number", that's incorrect — no Pakistani courier (PostEx, TCS, Leopards, M&P) operates customer support around the clock. The UAN is reachable during business hours only.

Lahore neighbourhoods covered by PostEx

PostEx delivers across the entire Lahore metropolitan area. Practical zone-by-zone breakdown:

Central Lahore

• Gulberg I, II, III, IV, V — including Main Boulevard, Liberty Market, MM Alam Road, Mini Market, Gurumangat Road corridor.
• Cantt — Saddar Cantt, Sarwar Road, Tufail Road, Fortress Stadium area.
• Mall Road corridor — Anarkali, Mozang, Davis Road, Lawrence Road.
• Walled City / Inner Lahore — Shahi Mohalla, Mochi Gate, Delhi Gate, Lohari Gate, Bhati Gate.

South Lahore

• DHA Lahore — Phases 1, 2, 3, 4, 5, 6, 7, 8, 9 (Y Block, Z Block, EME Sector, Phase 6 Sector A through L).
• Model Town — A, B, C, F, G blocks plus Model Town Extension.
• Faisal Town, Garden Town, Iqbal Town (Karim Block, Hunza Block).
• Township, Bahria Town Lahore (Sectors A through F), Bahria Orchard.

West Lahore

• Johar Town — Phase 1 and 2, Expo Centre area, Doctors Hospital corridor.
• Wapda Town, Allama Iqbal Town, Sabzazar.
• Multan Road corridor — Thokar Niaz Baig, Maraka, Sundar Industrial Estate.
• Raiwind Road corridor — DHA Phase 9 Town, Valencia, Lake City.

East and North Lahore

• Mughalpura, Baghbanpura, Shalimar Town, Harbanspura.
• Shadbagh, Misri Shah, Badami Bagh, Ravi Road corridor.
• Shahdara, Manawan, GT Road belt towards Kala Shah Kaku.
• Defence Road, Bedian Road, Burki Road outer zones.

PostEx Same-Day Delivery in Lahore

Lahore has one of the deepest Same-Day Delivery footprints in the PostEx network — second only to Karachi. An order placed by a buyer before 11:00am is routinely delivered the same evening across the city's central commercial belt:

• Gulberg I–V, DHA Phases 1–6, Model Town, Johar Town, Faisal Town, Garden Town, Iqbal Town, Cantt, Mall Road corridor.
• Bahria Town and Valencia on selected routes, depending on rider availability.
• Lahore–Faisalabad corridor on selected merchant plans (single-day intercity delivery).

Outer zones — Shahdara, Bedian Road, Raiwind Road extremities — generally route through next-day delivery rather than Same-Day. Same-Day eligibility is also tied to the seller's PostEx merchant plan, so confirm with your seller before promising a same-day window.

Tracking a PostEx parcel handled from Lahore

Because PostEx is headquartered in Lahore, the city's sort facility appears in the tracking history of most cross-country parcels in Pakistan — even if neither the origin nor the destination is in Lahore. Statuses you'll commonly see:

• "Received at PostEx Warehouse" (Lahore sort) — your parcel reached the primary sorting hub.
• "Departed to Destination City" — sorted and loaded onto an outbound vehicle.
• "Arrived at Transit Hub" — reached the regional hub closest to the destination.

To check any PostEx parcel's current location, paste the 14-digit tracking number on postextracking.pk. The full scan history appears in under 2 seconds.

For sellers — using PostEx Lahore

Lahore-based sellers (Daraz vendors, Shopify and WooCommerce storefronts, Instagram and Facebook shops) have the easiest workflow with PostEx because the head office is in the city:

1. Sign up at postex.pk/signup — KYC review typically 24–48 hours.
2. Once approved, log in at merchant.postex.pk/login. Full merchant login guide →
3. Create shipments from the dashboard, generate the load sheet, and schedule a rider pickup. Lahore has high rider density — pickups normally happen within 4–12 hours.
4. For high-volume bookings (50+ parcels/day), arrange direct hub drop-off via your account manager or the UAN.
5. Reconcile COD payouts daily; PostEx pays sellers upfront (before COD is collected), which is the company's main differentiation from older couriers.

For buyers — what to do in Lahore

If you're a Lahore buyer and your parcel runs into delivery problems:

1. "Out for Delivery" but no rider call? Stay reachable — riders in Lahore typically call before knocking. If 4+ hours pass with no progress, call the UAN.
2. "Consignee Not Available" / "Delivery Attempted" — re-attempt is automatic the next working day. To collect at the hub instead, call (042) 111-786-227 and request hub-pickup.
3. "Tracking not updating" for more than 24 hours during working days — first check our working days and holidays guide to rule out scheduled pauses. If it's a normal Tuesday, call the helpline.
4. Hub-pickup walk-in: Bring your CNIC and tracking number. The name on the parcel must match your CNIC.

Why Lahore is PostEx's home market

PostEx was founded in Lahore in 2020 by Muhammad Omer Khan and Adil Naseem. The choice reflects the city's role as Pakistan's startup capital — Lahore hosts the highest concentration of tech-enabled SMEs, Shopify and WooCommerce sellers, and digitally-native D2C brands in the country. Some operational realities specific to Lahore:

• Highest seller density per capita. More merchant signups per 1,000 residents than any other Pakistani city.
• Central geography. Lahore sits at the GT Road / N-5 / Motorway crossroads, making it the natural cross-country sort hub.
• Strong intercity corridors. Lahore–Faisalabad, Lahore–Islamabad, and Lahore–Karachi are the three highest-volume PostEx routes — all originate or terminate here.
• Eid surge concentration. Pre-Eid clothing and gift sales peak hardest in Lahore due to the population density and seasonal shopping patterns.

PostEx Lahore — contact summary

• Head office address: 50-N Gurumangat Road, Block N, Gulberg II, Lahore.
• Main helpline (UAN): (042) 111-786-227.
• Legacy Call Courier helpline: 042-111-786-785.
• Email: support@postex.pk.
• Merchant dashboard: merchant.postex.pk.
• Official sign-up: postex.pk/signup.
• Working hours: Mon–Fri ~9am–6pm, Sat ~10am–4pm, closed Sun and public holidays.

FAQ — PostEx Lahore

Where is the PostEx head office in Lahore?

50-N Gurumangat Road, Block N, Gulberg II, Lahore. This is also the corporate headquarters of PostEx (Pvt) Ltd.

What is the PostEx Lahore contact number?

(042) 111-786-227 — the UAN covers Lahore and the entire PostEx network. Email support@postex.pk for written queries.

Is the PostEx Lahore number available 24 hours?

No. PostEx customer support follows standard Pakistani business hours — Mon–Fri 9am–6pm, Sat 10am–4pm. Closed Sunday and public holidays. There is no 24-hour PostEx helpline.

How do I track a parcel handled from PostEx Lahore?

Paste the 14-digit tracking number on postextracking.pk — live status, scan history, and current hub appear in under 2 seconds.

Which areas does PostEx cover in Lahore?

All of metropolitan Lahore — Gulberg, DHA Phases 1–9, Model Town, Johar Town, Faisal Town, Garden Town, Iqbal Town, Cantt, Bahria Town, Bahria Orchard, Valencia, Lake City, Walled City, Shadbagh, Shahdara, Mughalpura, Raiwind Road and Multan Road corridors.

Does PostEx do Same-Day delivery in Lahore?

Yes — across Gulberg, DHA Phases 1–6, Model Town, Johar Town, Cantt, Iqbal Town and inner Lahore for orders placed before the 11am cut-off. Outer zones route via next-day delivery.

Can I walk into the Lahore head office?

The head office is primarily a corporate and operational facility, not a retail counter. For shipment queries, the UAN is the right channel. For merchant onboarding or corporate matters, call ahead to schedule a visit.

Closing

Lahore is where PostEx began and where it runs from — the head office at Gurumangat Road in Gulberg II is the operational heart of a network now spanning 650+ cities. For sellers, this means fast pickups and direct hub access. For buyers, it means the cleanest tracking experience in the country — every parcel is one helpline call or one tracking lookup away from a clear answer.

Need to track a parcel right now? Paste your tracking number on postextracking.pk — instant answer, every working day.