Does PostEx Deliver on Sunday? Working Days, Hours & Holidays (2026)

Short version: PostEx mostly does not deliver on Sunday. The network runs Monday to Saturday on a regular schedule, with limited Sunday last-mile delivery in select metros and no rider pickups from merchants. If you're a buyer waiting on a parcel and Saturday's "Out for Delivery" scan didn't land at your door, there's a small chance of Sunday completion in Karachi or Lahore — otherwise expect Monday. If you're a seller and you booked something late Saturday, the rider won't collect it until Monday.

That's the headline. The rest of this guide goes deeper — exactly how PostEx working days, hours, Sunday operations, Eid pauses and public-holiday backlogs affect your parcel, and what to do when you need something urgently and the network is closed.

PostEx working days at a glance

Here's the operating pattern in one table. Specific timings vary by hub, but this is the shape of the week across the network.

Does PostEx deliver on Sunday? The honest answer

The reason this question has so many variations on Google ("does post ex deliver on sunday", "postex open on sunday", "is postex open on sunday", "postex off day") is that nobody publishes a clear policy. PostEx's official communications say "Monday to Saturday" without addressing the Sunday gray area. So here's what actually happens in practice, based on tracking patterns we see and what merchants report:

• Rider pickups from sellers: Zero on Sunday. If you book a shipment on Saturday night, the rider will collect Monday.
• Intercity transit: Minimal. Parcels in transit pause at their current hub overnight Saturday–Monday.
• Last-mile delivery: Limited, only in dense metro areas (Karachi, Lahore, sometimes Islamabad). If your parcel was already "Out for Delivery" on the rider's bike at end-of-day Saturday and they didn't complete it, there's a chance of Sunday completion. Otherwise expect Monday.
• COD reconciliation, merchant payouts: Paused. The PostEx finance team operates on weekdays.
• Customer support helpline: Closed. The UAN (042) 111-786-227 is unreachable on Sunday.

If you absolutely need a Sunday delivery option in Pakistan, no major COD courier offers a reliable guaranteed service — including TCS, Leopards, and M&P. The only consistent Sunday delivery in Pakistan comes from in-house fleets of large platforms (foodpanda, Daraz Now for limited items, Careem deliveries) — none of which run on PostEx's network.

PostEx office working hours and timing

PostEx hub operations and customer support follow standard Pakistani business hours. Approximate breakdown:

• Weekday hours (Mon–Fri): Customer-facing functions (helpline, ticket response, merchant onboarding) run roughly 9:00am to 6:00pm. Hub sorting may start earlier and run later — sometimes 7:00am to 9:00pm during peak — to prep parcels for rider dispatch.
• Saturday hours: Reduced. Customer support typically 10:00am to 4:00pm. Hub operations continue at full capacity because Saturday is one of the busiest delivery days (online buyers tend to expect weekend parcels).
• Sunday: Customer support closed. Hubs minimally staffed.
• Public holidays: Full closure for gazetted public holidays. Limited or no support, no rider movement.

These windows reflect customer-visible operations. Backend logistics (sorting, label printing, route planning) can run outside these hours but won't affect what you see on the tracking page.

Saturday: PostEx's busiest delivery day

Saturday is not an off day for PostEx — it's actually one of the busiest delivery days because:

• Buyers expect weekend parcels and stay home to receive them.
• Friday and Saturday combined are the peak online-shopping window in Pakistan (Friday sales, weekend impulse buys).
• Sellers push Friday-evening bookings into the network so Saturday riders can clear them.

If your parcel was booked late Friday or Saturday morning, Saturday delivery is realistic. Rider pickups from sellers run on Saturday too, just on a slightly thinner roster than weekdays.

Public holidays and PostEx — 2026 calendar

Pakistan's official public-holiday calendar drives most of the multi-day pauses you'll see in your tracking. PostEx, like every other courier, follows the gazetted federal holiday schedule. Here's the 2026 outlook with expected operational impact:

Dates marked "TBC" depend on moon-sighting and are confirmed by the Ruet-e-Hilal Committee a day or two before the event. Eid-ul-Fitr 2026 falls in March, Eid-ul-Azha around late May, and Ashura around mid-July — adjust by 1–2 days when the moon-sighting is announced.

Eid-ul-Fitr and Eid-ul-Azha — what to expect

The two biggest annual pauses on the PostEx network are Eid-ul-Fitr (after Ramadan) and Eid-ul-Azha (the festival of sacrifice). For both:

• Operations pause: 3 days for Eid-ul-Fitr, 3–4 days for Eid-ul-Azha (because Eid-ul-Azha overlaps with a long weekend in many years).
• Booking volume surges in the 7–10 days before Eid as buyers order clothes, shoes, and gifts. Sellers see their highest single-week sales of the year.
• Network congestion follows. Even after the Eid pause ends, parcels carry a 1–2 day backlog as hubs work through the queue.
• Tracking goes silent during the pause. Your parcel stays parked at whichever hub it last scanned into. Don't panic — it's normal.
• Customer support is mostly closed, though urgent issues raised by sellers via the merchant dashboard may still get attention from skeleton staff.

Practical advice: if you're ordering anything for Eid wear or gifts, ship at least 10–14 days before. Don't ship within 5 days of Eid expecting on-time delivery — you'll be one of the parcels stuck in the backlog.

Independence Day, Pakistan Day and other holidays

Single-day national holidays cause shorter, more recoverable pauses:

• 14 August (Independence Day): One-day pause. Massive sales boom in the week before for flags, green-and-white clothing, decorations. Expect 1-day backlog post-holiday.
• 23 March (Pakistan Day): One-day pause. Less sales impact than 14 August but operations are paused.
• 25 December (Quaid-e-Azam Day, also Christmas): One-day pause. Minor sales bump from Christian community gift orders.
• 1 May (Labour Day): One-day pause.
• 5 February (Kashmir Solidarity Day): One-day pause.
• 9 / 10 Muharram (Ashura): Two-day pause, often combined with neighbouring weekends.
• 12 Rabi-ul-Awwal (Eid Milad-un-Nabi): One-day pause.

Provincial holidays (e.g. Iqbal Day in Punjab) may cause partial pauses depending on the city your parcel is in. If your parcel is moving Karachi → Lahore during a Punjab-only holiday, expect delays on the Lahore-side hub but not on the Karachi side.

How holidays affect your tracking page

One question we get a lot during long weekends: "My parcel hasn't moved in 3 days — is it lost?" No, it's almost certainly the holiday.

The PostEx tracking page reflects physical scan events. A parcel only updates when a rider scans it at a hub or at delivery. During a multi-day pause, parcels physically stop moving, so the tracking page stays static. This is not a system fault — it's a reflection of the real-world operation. When the network reopens, scans resume immediately.

If your parcel has been silent for more than 3 working days after the holiday ends, that's worth a ticket. Until then, wait it out. Track your parcel here if you want a clean view of every scan event.

What to do when you need a parcel urgently on a holiday

Sometimes you genuinely need something same-day on a Sunday or during a long weekend — a wedding gift, urgent medication, replacement phone charger. Honest options:

1. Call the seller first. If the parcel hasn't been picked up by PostEx yet, the seller can sometimes arrange direct courier (Bykea, Careem) to drop it for you. You pay the extra.
2. Use a same-day fleet alternative. Bykea, Careem, foodpanda's pandago, or InDrive offer ride-based same-day delivery for small items even on Sundays. They're not COD-friendly and rates are higher than PostEx — but they actually run.
3. Pickup from the seller directly, if you're in the same city. Cuts out the courier entirely.
4. Wait for Monday. Often the right answer. The cost of a Sunday emergency delivery (PKR 800–2000+ via Bykea/Careem) almost always exceeds the value of one extra day.

PostEx customer service hours

The PostEx UAN (042) 111-786-227 is your primary line of contact:

• Mon–Fri: 9:00am – 6:00pm (approximate).
• Saturday: 10:00am – 4:00pm (approximate).
• Sunday and public holidays: Closed.

Email support at support@postex.pk follows the same window — emails sent on a Sunday will be answered Monday morning. For sellers, the merchant dashboard ticket system is available 24/7 for raising issues, but response times follow the support team's working hours.

The legacy Call Courier helpline 042-111-786-785 also follows the same Mon–Sat schedule since the 2022 acquisition merged operations. More about the Call Courier merger →

Same-Day Delivery: which days does it run?

PostEx Same-Day Delivery is available only on regular working days (Mon–Sat) and only in select metro areas — Karachi, Lahore, Islamabad/Rawalpindi, and Faisalabad on selected routes. It's not available on Sundays, Eid days, or public holidays. Cut-off time for Same-Day eligibility is typically around 11:00am — orders booked after that won't qualify, even on a regular Monday.

FAQ — quick answers

Does PostEx deliver on Sunday?

Mostly no. Limited last-mile delivery in select metros if a parcel was already with a rider Saturday evening. No pickups, no support, no transit on Sunday.

What are PostEx working days?

Monday to Saturday. Sunday and gazetted public holidays are off or heavily reduced.

What time does PostEx office open and close?

Approximately 9:00am–6:00pm Mon–Fri and 10:00am–4:00pm Saturday for customer-facing operations. Hub sorting may run longer.

Does PostEx deliver on Eid?

No. Full operational pause for 3 days at Eid-ul-Fitr and 3–4 days at Eid-ul-Azha. Plan shipments 10–14 days in advance for Eid wear.

Why is my tracking silent during a holiday?

Because no scans are happening. Parcels physically stop moving on holidays. Tracking resumes the moment the network reopens — usually with a small backlog.

Can I get Same-Day Delivery on Sunday?

No. Same-Day runs Mon–Sat only, in select metros, with an order cut-off around 11:00am.

Can I call PostEx helpline on Sunday?

No. The UAN (042) 111-786-227 is closed on Sundays and public holidays. Emails to support@postex.pk are queued for Monday.

Summary

PostEx runs Monday to Saturday — full pickups, full transit, full delivery, full support. Sunday is effectively closed, with a thin sliver of metro delivery for parcels already with a rider. Public holidays cause clean pauses; Eid causes longer ones with a 1–2 day backlog after reopening. Plan around it, and you'll never be surprised by your tracking page going quiet.

Need to check where your parcel actually is right now? Paste your tracking number here — the answer arrives in under 2 seconds, every day of the week (the lookup runs even when PostEx riders don't).