PostEx Office Faisalabad: Address, Hours, Coverage & Hub Guide (2026)

Faisalabad is the third-largest city in Pakistan and the textile capital of the country — which makes it one of the busiest PostEx hubs in the network. If you sell fabrics, ready-made garments, home textiles, or any other product from the city's massive wholesale ecosystem, you've almost certainly shipped through PostEx Faisalabad. And if you're a buyer in the Madina Town, Peoples Colony or Susan Road area, you've probably tracked dozens of parcels through it too. This guide covers exactly what you need to know.

PostEx Faisalabad office address

The PostEx Faisalabad hub address is:

PostEx — Faisalabad Hub
Kashmir Road, near Circle Club, Amin Town
Faisalabad, Punjab, Pakistan

Helpline: (042) 111-786-227 · Email: support@postex.pk

Amin Town sits in the central-east band of Faisalabad, on Kashmir Road — one of the major arterial corridors running through the city. The location is well-chosen logistically: close to the textile wholesale markets on the south side (Saleemi Chowk, Iqbal Stadium area) and connected to the Lahore expressway via the city's eastern bypass. From there, the hub services inbound parcels from Lahore and Karachi and dispatches local rider routes across all of Faisalabad metro.

Working days and hours in Faisalabad

PostEx Faisalabad runs on the standard network schedule:

• Monday – Friday: Full operations. Customer support roughly 9:00 am – 6:00 pm. Hub sorting may run longer for rider dispatch and inbound cargo.
• Saturday: Full delivery operations (Saturday is one of the busiest days for parcel volume in Faisalabad). Customer support reduced to roughly 10:00 am – 4:00 pm.
• Sunday: Closed for rider pickups and customer support. Limited last-mile delivery only for parcels already with a rider on Saturday evening.
• Public holidays (Eid, 14 August, 23 March, etc.): Full pause. Tracking goes silent and resumes when operations restart.

Faisalabad sees a particular surge in volume in the weeks before Eid-ul-Fitr (suit and shoe orders moving out to other cities) and around the Chiniot furniture and home-textile trade cycles. Ship early during these peaks to avoid the post-Eid backlog. Read the full PostEx working-days guide →

Neighbourhoods PostEx covers in Faisalabad

PostEx riders cover the entire metropolitan Faisalabad area daily. Practical coverage breakdown by area:

• Central Faisalabad: Clock Tower (Ghanta Ghar) area, the Eight Bazaars (Jhang, Chiniot, Aminpur, Bhawana, Sutar Mandi, Karkhana, Rail, Montgomery), Civil Lines.
• East: Madina Town, Susan Road, Eden Valley, Wapda City, D-Ground area, D-Type Colony.
• South: Peoples Colony, Gulistan Colony, Samanabad, Ghulam Muhammadabad, Saleemi Chowk wholesale district.
• West: Millat Town, Faisal Town, Sargodha Road belt, Jhang Road extending toward Chak No. 200 RB.
• North: Jaranwala Road industrial belt (huge for fabric and textile sellers), Sammundri Road, Sheikhupura Road corridor.
• Outer: Satiana Road, Chak Jhumra side, Khurrianwala industrial zone (onward routing via the regional hub).

If your address is in any of these areas, expect standard delivery from a Faisalabad-origin or Lahore-origin parcel within 1–2 working days, and same-day window for select routes (see below).

Same-Day Delivery on the Lahore–Faisalabad corridor

One of the strongest operational features of PostEx Faisalabad is the Same-Day Delivery service on the Lahore–Faisalabad corridor. The two cities are only about 130 km apart on the M-3 motorway — a 90-minute drive — and PostEx runs scheduled van rotations between Lahore Central and the Faisalabad hub multiple times daily.

For sellers, this means:

• An order placed by a Lahore buyer before 11:00 am from a Faisalabad seller (or vice versa) can be delivered the same evening, if your merchant plan includes Same-Day.
• This is a competitive advantage for Faisalabad textile sellers selling to Lahore boutiques — wholesale orders move overnight at most, often same-day.
• Same-Day eligibility is on a per-plan basis. Check merchant.postex.pk dashboard for your specific tier.

Intra-Faisalabad Same-Day (e.g. Madina Town → Peoples Colony) is also offered on select routes when rider density allows — typically a 4–6 hour delivery window.

For sellers — pickup workflow in Faisalabad

The default workflow for Faisalabad-based sellers is rider pickup from your business address:

1. Generate the load sheet in your merchant dashboard.
2. Schedule a pickup — you can select a window, although PostEx riders typically come within 12–24 hours of dispatch booking.
3. Hand parcels to the rider, who scans them and moves them to the Faisalabad hub for sorting and outbound dispatch.

For higher-volume merchants — particularly textile and garment wholesalers shipping 50+ parcels a day — hub drop-off at the Kashmir Road facility is faster than waiting for a rider. Request hub drop-off through your account or by calling the UAN. This is particularly useful before the Eid clothing rush and during back-to-school season (late August), when rider routes are saturated.

Not registered yet? See our full merchant signup and login guide →

For buyers — what to do if delivery fails in Faisalabad

If a PostEx parcel addressed to you in Faisalabad has been "Delivery Attempted" or "Consignee Not Available", the rider will normally retry on the next working day. If you specifically want to collect from the hub instead:

1. Call the UAN (042) 111-786-227, give your tracking number, and request hub-pickup.
2. The operations team marks the parcel for collection at the Faisalabad hub and shares the gate address.
3. Visit within the 48–72 hour pickup window (after which the parcel is marked for return-to-origin).
4. Bring CNIC + the tracking number. Name on the parcel must match your CNIC.

Do not show up at the Kashmir Road hub without first calling and getting the parcel released to walk-in pickup — hub staff cannot retrieve a parcel from sortation on the spot.

Why Faisalabad is a major PostEx market

Faisalabad is the textile capital of Pakistan — home to thousands of weaving units, garment manufacturers, and home-textile exporters. The city also has a thriving online retail ecosystem: Daraz stores selling unstitched suits and shoes, Instagram-based clothing brands run by entrepreneurs from Madina Town and Susan Road, and Shopify storefronts shipping to Karachi and Lahore.

PostEx's Faisalabad hub plays a central role for these sellers because:

• Instant COD payouts: Faisalabad SME sellers can't afford to wait two weeks for cash flow. PostEx's instant upfront payment model — paying the seller before the buyer pays COD — is well-suited to the high-volume, low-margin textile trade.
• Lahore connectivity: Same-Day to Lahore makes Faisalabad sellers competitive with Lahore-based boutiques for boutique-to-boutique B2B flows.
• Pakistan-wide reach: Karachi, Islamabad, Peshawar — every major market is reachable in 2–4 days through the regional hub network.
• Bulk handling: The Faisalabad hub is set up for high-volume seasonal surges (Eid, back-to-school, wedding season).

PostEx Faisalabad contact summary

• Hub address: Kashmir Road, near Circle Club, Amin Town, Faisalabad
• Main helpline (covers Faisalabad): (042) 111-786-227
• Legacy Call Courier helpline (still active): 042-111-786-785
• Support email: support@postex.pk
• Merchant dashboard: merchant.postex.pk
• Official sign-up: postex.pk/signup

These channels are shared across the network — there isn't a separate Faisalabad-only helpline. When you call the UAN, you'll be routed to the right operations team based on your city.

Faisalabad PostEx — FAQ

Where is the PostEx office in Faisalabad?

The PostEx Faisalabad hub is on Kashmir Road, near Circle Club, Amin Town. For shipment queries, call (042) 111-786-227.

What are the working hours of PostEx Faisalabad?

Mon–Fri ~9 am–6 pm, Saturday ~10 am–4 pm, closed Sunday and public holidays. Delivery operations run alongside support, with Saturday being the busiest delivery day.

Does PostEx do Same-Day delivery in Faisalabad?

Yes, intra-city and on the Lahore–Faisalabad corridor. Cut-off is typically 11:00 am. Eligibility depends on your seller's merchant plan.

Can I walk into the PostEx Faisalabad hub?

No casual walk-ins. Merchants schedule pickups via the dashboard or arrange hub drop-off through the helpline. Buyers wanting to collect a parcel must request hub-pickup first by calling the UAN.

Which areas does PostEx Faisalabad cover?

All metropolitan Faisalabad — Madina Town, Peoples Colony, D-Ground, Susan Road, Samanabad, Civil Lines, Jaranwala Road, Sargodha Road, plus the inner Eight Bazaars and outer industrial zones.

How do I track a PostEx parcel in Faisalabad?

Paste the 14-digit tracking number on the postextracking.pk homepage. Tracking is city-agnostic — the result automatically shows the parcel's current hub and rider status.

Closing

PostEx Faisalabad is a busy, well-connected hub at the centre of Pakistan's textile economy. For sellers, the workflow is dashboard-first; for buyers, the tracking page tells you what you need. If you're in Faisalabad and shipping or receiving regularly, bookmark the helpline and the merchant dashboard — those two links cover almost every question you'll have.

Tracking a parcel right now? Paste your number on the homepage for an instant answer — works from anywhere, any time.